Nancy's travel tips:
Keep in mind concierge are excellent resources, but tours often are not their strength; plan tours and transfers with your travel consultant beforehand.
How to best use a hotel concierge:
- Always make a request in person; do not just call from your room.
- Be candid about what you want and what you'll pay.
- Concierge are excellent for recommending restaurants, beware of those who make suggestions before knowing your tastes.
- Do not ask for room upgrades; they do not control that.
- Give feedback.
- Be sure to tip.
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